Omar Torres Villanueva

About Me

Honest, energetic and excellent teammate with natural leadership skills, capable of managing highly stressful situations. Highly developed adaptability, resulting in great problem-solving and on-time task delivery with optimal outcomes. Effective communication skills and excellent planning.

Contact

• Phone: (55) 4267 1622
• Email: torres19villanueva@gmail.com

Academic Background

Telematics Engineering
Studying at UPIITA, IPN
Expected graduation: 2026

Work Experience

SYKES Call Center
- Resolved customer inquiries and issues in English and Spanish.
- Achieved a 90% customer satisfaction rate.

ABBOTT Bilingual Campaign
January 2021 - August 2021

Soft Skills

• Creative
• Positive Attitude
• Ambition
• Empathy
• Confidence
• Listening
• Clear Communication

Technical Skills

• Basic knowledge: MATLAB, HTML, LT Spice, Ubuntu, SQL
• Intermediate proficiency: C, C++, Java, Python
• Currently enrolled in: MIT Python Course
• Learning German

Certifications

• English B2, FCE level by Cambridge Exam
• Chinese, HSK I
• Microsoft Office Specialist (Word, Excel, PowerPoint 2010)
• IEEE - Introduction to Cybersecurity (OWASP Top Ten)

Hobbies

• Tae Kwon Do: Practitioner since 2005, Black Belt (2nd Dan)
• American Football: Player (2014–2024, Frailes UT)
• Olympic Gymnastics: Practitioner (2018–2020)
• Reading: Enthusiast of technical and fiction literature
• Sports: Active athlete